Under the tab “Market Place click the tab “Buy Gold”
After you have made your purchase and accept the terms and conditions, you get to the payment options. Here you can select the credit card or bank transfer.
Click on a bank transfer. Your PDF file is generated with your username and your personal ID number (please always specify this ID number on transfer documents). If you scroll down the PDF file you will find the bank details, complete and transfer the invoice amount.
We inform you about the payment to our account and you can find this by going to your personal back office gold account.
When your purchased gold is ready for delivery, your goods will be counted at Karatbars in the 4-eye principle and with a video surveillance camera and dispatched to the logistics company.
Our logistics partners will contact you to arrange a delivery time convenient for you. Via FedEx, you can even track the delivery on the Internet.