0

No right answer?

Please contact us by e-mail to our technical [email protected]s.de We will contact you as soon as possible within 24 hours

0

Error messages – who can help me?

You have an error message on the screen? Do not worry – our FAQ’s offer virtual support. Simply click on the top right of the “FAQ” and click on the appropriate question.

0

I would like to change my account – how?

To change your password, please login with the old access in “My karat bars” one, go to the “Profile” and then change into the category profile. Now you can comfortably [...]

0

My first online sale of Karatbars-how does it work?

Comfortable and uncomplicated. If you have stored your gold with Karatbars: Your gold will be sold out from your online account at the current redemption price. You will receive your money within [...]

0

My first online purchase with Karatbars

This is very easy. Log in now to your personal back office. Under the button “KYC” invite your identification and a high bill (electricity or phone bill) not older than the last 3 [...]

0

How do I sign in “My Karatbars”?

Click on the button top right “Register” and fill out the registration form. Since we have an afilliate program, you need to register one of your user ID. Mostly this user ID is [...]